General Terms and Conditions of Business
1. Scope
These General Terms and Conditions (hereinafter referred to as "T&Cs") apply to all purchases from YORU (www.yorunight.de/pages/impressum) (hereinafter referred to as "YORU" or "Seller") made by consumers within the meaning of Section 13 of the German Civil Code (BGB). Consumers in this sense also include individuals who do not classify the goods they order as part of a commercial or self-employed professional activity. The contract language is German. These T&Cs apply to all contracts concluded between us and the respective buyer and are expressly accepted upon placing the order.
2 Conclusion of contract
The presentation of our products and the granting of the opportunity to place an order do not constitute a binding offer on our part, but merely an invitation to submit an offer. You can submit the offer via the ordering system integrated in the YORU online shop. Placing the products in the digital "shopping cart" does not constitute an offer. Only your order, i.e., submitting the order via the "Pay now" button after entering the required data, constitutes an offer to us to conclude a purchase contract.
When you place an order with us, we will send you an email to the email address you provided, confirming receipt of your order and listing its details (a so-called order confirmation). This order confirmation does not constitute acceptance of your offer, but merely informs you that we have received your order. A purchase contract with us is only concluded when we ship the ordered product to you and confirm shipment to you with a second email (shipping confirmation).
3 Prices and shipping costs
The prices indicated are final prices, including applicable taxes (if applicable). The amount shown at the time of the binding order applies.
In addition, shipping costs depend on the shipping method, the destination country, and the size and weight of the item(s) you ordered. We will cover the regular return costs incurred if you return the item(s) in exercising your right of withdrawal. If you exercise your right of withdrawal, we will also refund the shipping costs.
If additional charges (e.g. customs duties) are incurred in addition to the delivery costs for cross-border deliveries, these shall be borne by the buyer.
4. Payment
(1) Invoices and credit notes shall be issued exclusively in electronic form.
(2) We generally offer the following payment methods: credit card, Klarna invoice, installment purchase, and immediate purchase, SEPA bank transfer, and Sofortüberweisung. Please note that all payments must be reviewed and approved by our payment processing partners. We reserve the right to decline or cancel payments for any reason, e.g., in the event of suspected fraud, unauthorized use, or insufficient funds. YORU reserves the right to exclude individual payment methods and refer to the remaining payment methods.
(3) YORU accepts credit cards from VISA, MasterCard, and American Express, among others. Processing is handled by Airwallex, an external payment service provider. After entering your credit card details, an additional confirmation screen from your bank will appear with all payment details. You must then complete the respective authentication process of your bank and subsequently confirm the credit card payment by entering a security code. Further information on the authentication process is available from your bank. In the case of payment by credit card, the purchase price will be debited by the seller after receipt of the order.
(4) Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is available for the respective payment option and during the ordering process. Klarna's General Terms and Conditions and Privacy Policy therefore also apply. To complete the payment, you must follow Klarna's payment instructions. The corresponding purchase amount will be charged directly to your account. Further information can be found at www.klarna.com/sofort/ .
(5) If you select the "Instant Transfer" payment method, payment processing will be handled by the payment service provider Sofort GmbH. Sofort GmbH is a company of the Klarna Group. The prerequisite for using the "Instant Transfer" payment method is that you have an activated online banking account. During the payment process for your order, you must verify your identity and confirm the payment instruction with Sofort GmbH. The corresponding purchase amount will be debited directly from your account.
(6) When paying by SEPA direct debit, you authorize YORU to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. The direct debit will be collected within 3 days of the contract conclusion. You are obligated to ensure that the account has sufficient funds by the due date. In the event of a returned direct debit due to your fault, you will be responsible for the applicable bank fee.
5. Late payment
If you default on payment, YORU is entitled to charge default interest at a rate of 5 percentage points above the base interest rate announced by the Deutsche Bundesbank at the time of the order. If YORU can prove that it has incurred greater damages due to the default, YORU is entitled to claim these damages.
6. Offsetting
You are only entitled to a right of set-off if your counterclaims have been legally established or are undisputed by YORU.
7. Right of retention
You are only entitled to exercise a right of retention to the extent that your counterclaim is based on the same contractual relationship.
8. Delivery
(1) Delivery shall be made to the delivery address specified by the customer, but only within Germany.
(2) If force majeure (natural disasters, war, civil war, terrorist attacks, official restrictions, labor disputes, pandemics, or similar unforeseen events) permanently makes delivery or any other service impossible, YORU is not obligated to perform. Any amounts already paid will be refunded by YORU.
(3) YORU may also refuse performance if this would require an effort that, taking into account the content of the purchase contract and the principles of good faith, is grossly disproportionate to the customer's interest in fulfilling the purchase contract. Any amounts already paid will be refunded by YORU.
9. Cheap shipping method for returns
(1) When returning the goods and accessories, you must use the original packaging if possible, even if it is damaged by an opening for functional testing.
(2) To return the goods, you must affix the fully stamped and addressed return label enclosed with the delivery in a clearly visible location on the package. This is the simplest and most cost-effective shipping option. You are not obligated to use this return procedure. However, if you choose an unnecessarily expensive shipping method, you may be required to pay us the increased costs compared to a cheaper shipping method.
10. Retention of title
Until all claims against you arising from the purchase contract have been settled in full, the delivered goods remain the property of YORU. As long as this retention of title exists, the customer may not resell or dispose of the goods; in particular, the customer may not contractually grant third parties the right to use the goods.
11. Rights in the event of defects
(1) YORU will, at your discretion, replace a product that is already defective upon delivery (warranty case) with a defect-free product or have it professionally repaired (subsequent performance) at YORU's expense. You are advised that no warranty claim exists if the product had the agreed quality at the time of transfer of risk. A warranty claim does not exist in the following cases:
- a) in the event of damage caused to you by misuse or improper use,
- b) in the event of damage caused by the products being exposed to harmful external influences (in particular extreme temperatures, humidity, exceptional physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).
(2) YORU also provides no warranty for a defect caused by improper repair by a service partner not authorized by the manufacturer.
(3) If the type of subsequent performance you request (replacement delivery or repair) requires an expenditure that, considering the product price and the terms of the contract and the principles of good faith, is grossly disproportionate to your performance interest – taking into account, in particular, the value of the purchased item in a defect-free condition, the significance of the defect, and the question of whether the other type of subsequent performance can be used without significant disadvantages for you – your claim shall be limited to the other type of subsequent performance. YORU's right to refuse this other type of subsequent performance under the aforementioned conditions remains unaffected.
(4) For both repair and replacement, you are obligated to return the product at YORU's expense to the return address specified by YORU, stating the order number. Before returning the product, you must remove any items you have inserted from the product. YORU is not obligated to inspect the product for the presence of such items. YORU is not liable for the loss of such items unless it was readily apparent to YORU upon return of the product that such an item had been inserted into the product (in which case, YORU will notify YORU and hold the item for collection; you will bear the associated costs).
(5) If you send in the goods to receive a replacement product, the return of the defective product is subject to the following provisions: If you were able to use the goods in a defect-free condition between delivery and return, you must reimburse the value of the use you derived from them. You must pay compensation for any loss or further deterioration of the goods not caused by the defect, as well as for the impossibility of returning the goods in the period between delivery and return of the goods not caused by the defect. You are not obliged to pay compensation for deterioration of the goods resulting from the intended use of the goods. The obligation to pay compensation for the value of the returned defective product in a warranty case also does not apply if:
- a) if the defect giving rise to the right to withdrawal only became apparent during processing or modification,
- b) if YORU is responsible for the deterioration or loss or if the damage would also have occurred to YORU,
- c) if the deterioration or loss occurred despite you exercising the care you would normally exercise in your own affairs.
(6) Your liability for damages in the event of a breach of the obligation to return goods for which you are responsible shall be governed by the statutory provisions.
(7) You may, at your discretion, withdraw from the contract or reduce the purchase price if the repair or replacement delivery has not resulted in the product being in a condition that complies with the contract within a reasonable period of time.
(8) No guarantee of quality is provided. YORU's statutory warranty expires 30 days from delivery of the goods. This period begins upon receipt of the goods.
12. Liability
(1) In cases of slight negligence, YORU's liability is limited to the breach of essential contractual obligations and is limited to foreseeable damage. This limitation does not apply to injury to life, limb, or health. YORU is not liable for other damages caused by slight negligence due to a defect in the purchased item.
(2) Regardless of any fault on the part of YORU, YORU's liability remains unaffected in the event of fraudulent concealment of the defect. A manufacturer's warranty is a warranty provided by the manufacturer and does not constitute an assumption of a warranty by YORU.
(3) YORU shall also be liable for any impossibility of delivery occurring accidentally during its delay, unless the damage would have occurred even if the delivery had been made on time.
(4) The personal liability of YORU’s legal representatives, vicarious agents and employees for damages caused by them through slight negligence is excluded.
13. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must notify YORU of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, email, or by returning the goods). You can use the following contact details for this purpose:
YORU
6E, Yee Tak Court, Tai Po Plaza, On Tai Road, New Territories, Hong Kong
Internet: www.yorunight.de
Email: info@yornnight.de
Phone: +49 15565641770
You may use the attached model cancellation form, although this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation or the goods before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To
6E, Yee Tak Court, Tai Po Plaza, On Tai Road, New Territories, Hong Kong
Email: info@yorunight.de
- I/we hereby revoke the contract concluded by me/us for the purchase of the following goods / the provision of the following service (*)
- Ordered on / received on (*)
- Name of the consumer(s) (*)
- Address of the consumer(s) (*)
- Signature of the consumer(s) (only in case of notification on paper) (*)
- Date
(*) Delete as appropriate.
14. Product images on the website / Copyright
(1) The product images on the website are for illustrative purposes only. Although YORU makes every effort to accurately display colors, we cannot guarantee that your monitor will accurately display these colors. The delivered products may therefore differ slightly from the images used. The packaging of the products may differ from that shown in the website images.
(2) You are permitted to use all copyrighted material used and displayed on the website solely for private purposes. You may not use copyrighted material of third parties that YORU uses to display the products it offers for your own purposes beyond private use.
15. Applicable law
The contract concluded between you and YORU is governed exclusively by the laws of the Federal Republic of Germany, expressly excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular those of the state in which you, as a consumer, have your habitual residence, remain unaffected.
16. Place of jurisdiction
If, contrary to your information when placing your order, you do not have a residence in the Federal Republic of Germany or if you move your residence abroad after conclusion of the contract or your residence is not known at the time the action is filed, the place of jurisdiction for all disputes arising from and in connection with the contractual relationship shall be YORU.
17. Severability clause, written form
(1) Should individual provisions of this agreement be or become invalid or void in whole or in part, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the invalid or void provision with a valid provision that most closely approximates the intended economic purpose. The same applies in the event of a gap.
(2) Any changes or additions to this contract must be made in writing.
As of October 2025